Privacy Policy

Last updated: January 20, 2026

At The FamiLee Dog ("we", "us", or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thefamileedog.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or booking requests
• Subscribe to our newsletter or mailing list
• Send us an email or call us
• Register for our services
• Participate in surveys or promotions

This information may include:

• Name and contact details (email address, phone number, postal address)
• Information about your dog (name, breed, age, behavioral concerns)
• Payment information (processed securely through third-party payment processors)
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your booking requests
• Communicate with you about appointments, services, and updates
• Send you marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze website usage and improve user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations
• Send you important notices about changes to our policies

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS technology
• Secure password protection and access controls
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your personal information
• Data Portability: Request transfer of your information to another party
• Withdraw Consent: Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at hello@thefamileedog.com or call us at +91-9930994080.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and dog training tips. You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at hello@thefamileedog.com
• Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you important service-related messages.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email:info@thefamileedog.com
• Phone:+91-9930994080
• Address: Aba Karmakar Road, Aarey Milk Colony, Goregaon, Mumbai, Maharashtra 400063, India
• Website:Contact Form

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Your Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.